Terms & Conditions

These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Player", "User", "you") and zb66 ("zb66", "we", "us", "our"), the operator of the online gaming platform accessible at https://zb66.cam and its associated subdomains and mobile-optimised interfaces.

zb66 operates an online casino, sports betting, and related gaming services (collectively, "the Platform" or "the Services") primarily targeting players located in Malaysia. Our Platform provides access to live casino games, sports wagering, slot games, and other interactive gaming products.

This Agreement governs all use of the Platform, including account registration, deposits and withdrawals, participation in promotions, and any other interaction with our Services. Additional policies that form part of this Agreement include our Privacy Policy and Responsible Gambling Policy, both of which are accessible via our website navigation.

For the purposes of this Agreement, the following terms shall have the meanings set out below:

Your use of the Platform constitutes your unconditional acceptance of this Agreement. Acceptance is deemed to occur upon the earliest of: (a) completing the Account registration process; (b) making a deposit to your Account; or (c) placing any wager or participating in any game on the Platform.

If you access or use the Platform on behalf of another person or legal entity, you represent that you have the authority to bind that party to this Agreement, and references to "you" shall refer to both you and that party jointly and severally.

To be eligible to register and maintain an Account on the zb66 Platform, you must satisfy all of the following criteria at all times:

• You must be at least 21 years of age. zb66 does not permit access to any person under 21 years of age, in accordance with internationally recognised standards for online casino and gambling operations.
• You must be a natural person (not a corporation, trust, partnership, or other legal entity) acting on your own behalf.
• You must not be a resident of, or physically located in, any jurisdiction where online gambling is explicitly prohibited by law.
• You must not be an employee, officer, director, contractor, or agent of zb66, nor an immediate family member of any such individual.
• You must have the legal capacity under the laws of your jurisdiction to enter into binding agreements.
• You must not have been previously self-excluded, suspended, or permanently banned from the zb66 Platform.

Each eligible User may register only one (1) Account on the Platform. The registration of multiple Accounts by the same individual — whether under the same or different names, email addresses, or payment methods — is strictly prohibited and constitutes grounds for immediate Account suspension and forfeiture of balances.

During registration, you are required to provide accurate, complete, and current information including your full legal name, date of birth, email address, and phone number. You are responsible for maintaining the accuracy of your registration information and must update it promptly if any details change.

You are solely responsible for maintaining the confidentiality of your Account credentials, including your username and password. zb66 shall not be held liable for any losses or damages arising from unauthorised access to your Account due to your failure to secure your credentials.

zb66 reserves the right to request documentary evidence to verify the identity of any Account holder at any time, including but not limited to: government-issued photo identification (MyKad, passport), proof of residential address (utility bill, bank statement), and proof of payment method ownership. Failure to provide satisfactory documentation within a reasonable period may result in Account suspension.

zb66 accepts deposits and processes withdrawals exclusively in Malaysian Ringgit (MYR / RM) via the following supported payment methods: Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, and Hong Leong bank transfers.

Deposits: All deposits are credited to your Account balance in real time upon successful processing by the relevant payment provider. The minimum deposit amount is RM30. zb66 does not impose deposit transaction fees; however, your payment provider may apply their own service charges.

Withdrawals: Withdrawal requests may be submitted at any time via the Account dashboard. Standard withdrawal requests for KYC-verified Accounts are processed within minutes for amounts up to RM5,000. Larger amounts or Accounts pending verification may require additional review time. The minimum withdrawal amount is RM50.

• Withdrawals will only be processed to a payment method previously used to deposit to your Account, or to a payment method registered in your verified name.
• zb66 reserves the right to conduct enhanced due diligence on withdrawal requests exceeding RM10,000, which may include requests for source-of-funds documentation.
• Bonus Funds and winnings derived from Bonus Funds are subject to applicable Wagering Requirements before they become eligible for withdrawal.
• Real Money Funds are not subject to Wagering Requirements and may be withdrawn at any time, subject to standard processing procedures.

zb66 offers various promotional incentives to eligible players, including welcome bonuses, deposit match bonuses, cashback rewards, birthday bonuses, and the referral programme. All promotional offers are subject to specific terms and conditions published alongside each promotion.

The following general conditions apply to all bonuses and promotional offers unless explicitly stated otherwise:

• Each promotional offer may only be claimed once per eligible Account, unless the promotion specifies a recurring structure (e.g., weekly cashback).
• Bonus Funds are credited to a separate promotional balance and may not be withdrawn directly. Only winnings generated after satisfying the applicable Wagering Requirement become withdrawable.
• Standard Wagering Requirements range from 15x to 35x the bonus amount. The specific multiplier applicable to each promotion is published in that promotion's individual terms.
• Certain game categories (e.g., live table games) may contribute at a lower percentage toward fulfilling Wagering Requirements than slot games. Contribution rates are specified per promotion.
• zb66 reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice.
• Any attempt to abuse, exploit, or circumvent promotional terms — including through coordinated betting, use of multiple Accounts, or systematic exploitation of bonus mechanics — will result in forfeiture of the relevant bonus and may result in Account suspension.

All bets placed on the zb66 sportsbook and all game rounds initiated in the casino are subject to the specific game rules displayed within each product. The following general principles apply across all gaming products on the Platform:

• All bets are final once confirmed. zb66 will not reverse confirmed wagers except in cases of verified system error or manifest error in published odds.
• In the event of a technical failure during a live casino game session, the round outcome shall be determined by the game provider's server logs, which are considered authoritative.
• zb66 reserves the right to void any bet placed at odds that were manifestly erroneous due to a pricing error, subject to investigation. Affected players will be notified promptly.
• For sports betting: zb66 follows standard market settlement rules. In the event of match abandonment, postponement, or other irregular events, settlement will follow the rules published in the sportsbook help section.
• Maximum payout limits apply per event and per bet type. These limits are displayed in the bet placement interface prior to confirmation of each wager.

The following conduct is strictly prohibited on the zb66 Platform. Engaging in any of the following may result in immediate Account suspension, forfeiture of Account balance, and legal action where appropriate:

• Registering more than one Account per individual (including under aliases, family members' details, or third-party identities).
• Providing false, inaccurate, or misleading information during registration or KYC verification.
• Using the Platform for any money laundering, fraud, or financial crime purpose.
• Engaging in coordinated or syndicated betting designed to exploit promotional offers or platform vulnerabilities.
• Attempting to reverse-engineer, hack, exploit, or disrupt the Platform's technical infrastructure.
• Using automated bots, scripts, or other software to place bets or interact with the Platform in a non-human manner.
• Accessing the Platform from a jurisdiction where online gambling is explicitly illegal and misrepresenting your location to circumvent geographic restrictions.
• Engaging in abusive, threatening, or harassing conduct toward zb66 staff or other users of the Platform.

All content on the zb66 Platform — including but not limited to the brand name, logo, website design, user interface, graphics, text, game integrations, promotional materials, and software — is the proprietary property of zb66 or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial gaming purposes in accordance with this Agreement. This licence does not grant you any right to copy, reproduce, modify, distribute, publicly display, or create derivative works from any Platform content without zb66's prior written consent.

Third-party game content available on the Platform remains the intellectual property of the respective game studios and providers. All rights not expressly granted in this Agreement are reserved.

To the fullest extent permitted by applicable law, zb66 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:

• Loss of gaming funds due to technical failures beyond zb66's reasonable control, including internet connectivity issues on the User's side;
• Losses arising from User error, including incorrect bet placement or erroneous withdrawal instructions;
• Losses resulting from unauthorised Account access where such access resulted from the User's failure to maintain adequate credential security;
• Service interruptions due to scheduled maintenance, emergency technical work, or force majeure events.

In all cases where liability is established, zb66's maximum aggregate liability to any User shall not exceed the total amount of Real Money Funds held in that User's Account at the time the relevant claim arises.

zb66 is firmly committed to the promotion of responsible gambling and the prevention of gambling-related harm. We provide a suite of player protection tools accessible from within your Account settings at all times:

• Deposit Limits: Set daily, weekly, or monthly caps on the amount you can deposit. Reductions take effect immediately; increases require a mandatory cooling-off period.
• Session Time Reminders: Configure automatic alerts at set intervals to remind you of time spent on the Platform.
• Cool-Off Period: Temporarily suspend access to your Account for 24 hours, 7 days, or 30 days without closing the Account permanently.
• Self-Exclusion: Permanently restrict access to your Account. Self-exclusion requests are processed by our support team within 24 hours and cannot be reversed for a minimum period of six (6) months.

If you believe your gambling has become problematic, we encourage you to seek support. The zb66 Platform strictly accepts players aged 21 and above only. For more information on responsible gambling tools and external support resources, please visit our dedicated Responsible Gambling page.

zb66 reserves the right to suspend, restrict, or permanently close any Account at our sole discretion, with or without prior notice, for any of the following reasons:

• Breach of any provision of this Agreement;
• Failure to complete KYC verification within a reasonable time period following a request;
• Suspicion of fraudulent activity, money laundering, or other financial crime;
• Provision of false or misleading registration information;
• Identification of a User as being under 21 years of age;
• Any conduct reasonably deemed to be harmful to the integrity of the Platform or other users.

Where an Account is suspended pending investigation, Real Money Funds held in the Account will be preserved. Where an Account is closed following confirmed breach of this Agreement, zb66 may, at its discretion, withhold Account balances pending resolution of any investigation.

Users who wish to voluntarily close their Account may do so at any time by contacting our support team. Upon closure, any remaining Real Money Funds will be returned to the User's verified payment method within a reasonable processing period, subject to completion of any outstanding KYC requirements.

zb66 reserves the right to amend, update, or replace any part of this Agreement at any time. The most current version of this Agreement will always be published at https://zb66.cam/terms-conditions with an updated effective date.

Where amendments are material — meaning they significantly affect Users' rights or obligations — zb66 will endeavour to provide reasonable notice by displaying a prominent notification on the Platform or by emailing registered Users at their registered email address. For minor clarifications or administrative updates, posting the revised Agreement on the Platform shall constitute sufficient notice.

It is your responsibility to review this Agreement periodically. Continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised terms.

This Agreement and all matters arising out of or in connection with your use of the zb66 Platform shall be governed by and construed in accordance with applicable international online gaming regulations and the internal policies of zb66.

In the event of any dispute arising between you and zb66 relating to your Account, transactions, or this Agreement, you agree to first contact our support team in good faith to attempt an informal resolution. Our support team will investigate the matter and respond within 5 business days.

Where an informal resolution cannot be reached, disputes shall be subject to the dispute resolution procedures published in zb66's internal dispute resolution policy, which is available upon request from our support team.

If you have any questions, concerns, or requests relating to these Terms & Conditions, please contact the zb66 support team using the details below:

For queries relating specifically to account closures, self-exclusion, or responsible gambling tools, please refer to our Responsible Gambling page, or contact our support team directly via live chat for immediate assistance.